Configuring

[Reading time: 2 minutes] Overview The Authentication methods module in the Maker allows you to configure authentication methods that can...

[Reading time: 3 minutes] Overview The Client account settings in the Maker allow you to manage global parameters for the...

[Reading time: 2 minutes] Overview This article explains how to configure call recordings in INO cx. You can define access...

[Reading time: 3 minutes] Overview SIP endpoints allow you to connect external telephony systems to INO cx. They are used...

[Reading time: 7 minutes] Overview Messaging smart routings process your messaging flow through various actions. They act as decision trees that...

[Reading time: 6 minutes] Overview The chat plugin is a widget you can embed on any website to let your...

[Reading time: 2 minutes] Overview For SMS sending to work on INO CX, an external SMS provider must be configured...

[Reading time: 17 minutes] Overview A messaging smart routing is built as a tree of actions. Each action performs a specific task —...

[Reading time: 7 minutes] Overview Email smart routings process your emails through various actions. They act as decision trees that qualify...

[Reading time: 17 minutes] Overview An email smart routing is built as a tree of actions. Each action performs a specific task —...

[Reading time: 7 minutes] Overview Voice smart routings process your call flow through various actions. They act as decision trees that...

[Reading time: 21 minutes] Overview A voice smart routing is built as a tree of actions. Each action performs a specific task —...