{"id":6102,"date":"2026-02-19T15:45:23","date_gmt":"2026-02-19T14:45:23","guid":{"rendered":"https:\/\/help.ino.cx\/?post_type=ht_kb&#038;p=6102"},"modified":"2026-09-10T10:55:29","modified_gmt":"2026-09-10T08:55:29","slug":"qualifications-data-source","status":"publish","type":"ht_kb","link":"https:\/\/help.ino.cx\/index.php\/help-center\/qualifications-data-source\/","title":{"rendered":"Qualifications (data source)"},"content":{"rendered":"\n<figure class=\"wp-block-image alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"379\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-1024x379.png\" alt=\"\" class=\"wp-image-6858\" style=\"width:250px;height:auto\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-1024x379.png 1024w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-300x111.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-768x284.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-50x19.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-60x22.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2-100x37.png 100w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/08\/image-2.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">[<em>Reading time: 4 minutes<\/em>]<\/p>\n\n\n\n<h2 id=\"overview\" class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help users make the most of the Reporter, each data source for the invoices is explained here, along with its columns.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"679\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-1024x679.png\" alt=\"\" class=\"wp-image-6982\" style=\"width:250px;height:auto\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-1024x679.png 1024w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-300x199.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-767x509.png 767w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-50x33.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-60x40.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-1536x1019.png 1536w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz-100x66.png 100w, https:\/\/help.ino.cx\/wp-content\/uploads\/2026\/09\/undraw_growth-analytics_vzjz.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"invoices\" class=\"wp-block-heading\">Qualifications<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the details for each column.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Qualification ID<\/strong>: the qualification\u2019s unique ID.<\/li>\n\n\n\n<li><strong><strong>Qualification<\/strong> date<\/strong>: date and time<\/li>\n\n\n\n<li><strong>Queue<\/strong>: queue name<\/li>\n\n\n\n<li><strong>User<\/strong>: user&#8217;s email <\/li>\n\n\n\n<li><strong>User teams<\/strong><\/li>\n\n\n\n<li><strong>Flow<\/strong><\/li>\n\n\n\n<li><strong>Direction<\/strong><\/li>\n\n\n\n<li><strong>Contact<\/strong><\/li>\n\n\n\n<li><strong>Qualification form<\/strong><\/li>\n\n\n\n<li><strong>Automatically saved<\/strong><\/li>\n\n\n\n<li><strong>Call campaign ID<\/strong><\/li>\n\n\n\n<li><strong>Call campaign alias<\/strong><\/li>\n\n\n\n<li><strong>Completed during post interaction<\/strong><\/li>\n\n\n\n<li><strong>Filling<\/strong><\/li>\n\n\n\n<li><strong>Interaction ID<\/strong><\/li>\n\n\n\n<li><strong>Queue tag<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>[Reading time: 4 minutes] Overview To help users make the most of the Reporter, each data source for the invoices is explained here, along with its columns. Qualifications Here are the details for each column.<\/p>\n","protected":false},"author":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[106],"ht-kb-tag":[],"class_list":["post-6102","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-monitoring-reporting"],"_links":{"self":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/6102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/comments?post=6102"}],"version-history":[{"count":3,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/6102\/revisions"}],"predecessor-version":[{"id":7041,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/6102\/revisions\/7041"}],"wp:attachment":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/media?parent=6102"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=6102"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=6102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}