{"id":4810,"date":"2025-03-28T15:43:22","date_gmt":"2025-03-28T14:43:22","guid":{"rendered":"https:\/\/help.ino.cx\/?post_type=ht_kb&#038;p=4810"},"modified":"2025-03-28T15:43:23","modified_gmt":"2025-03-28T14:43:23","slug":"magic-fields-and-variables","status":"publish","type":"ht_kb","link":"https:\/\/help.ino.cx\/index.php\/help-center\/magic-fields-and-variables\/","title":{"rendered":"Magic fields and variables"},"content":{"rendered":"\n<figure class=\"wp-block-image alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"400\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2024\/09\/Smart-licence-needed-2.png\" alt=\"\" class=\"wp-image-3984\" style=\"width:250px\"\/><\/figure>\n\n\n\n<p>[<em>Reading time: 8 minute<\/em>s]<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"overview\"><strong>Overview<\/strong><\/h2>\n\n\n\n<p>Variables and magic fields are powerful tools that allow you to automate and personalize content in INO cx. They make it easier to dynamically insert data from the CRM, interactions, campaigns, and other sources directly into your configurations.<\/p>\n\n\n\n<p>Magic fields can be used in Smart Routings, workflows, scripts, customized buttons, and web services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is a variable?<\/h3>\n\n\n\n<p>A <a href=\"https:\/\/help.ino.cx\/index.php\/help-center\/variables-set-them-up\/\" data-type=\"link\" data-id=\"https:\/\/help.ino.cx\/index.php\/help-center\/variables-set-them-up\/\">variable<\/a> is a dynamic element that is replaced with a specific value when used. In INO cx, several types of variables are available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>INO cx variables<\/strong>: These are automatically filled in automatically by INO cx and follow the &#8220;mustache&#8221; syntax: <code>{{variable_name}}<\/code>.<\/li>\n\n\n\n<li><strong>Custom variables<\/strong>: These must be provided by the user at the time of use and follow the &#8220;dollar&#8221; syntax: <code>$$variable_name$$<\/code>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What is a magic field?<\/h3>\n\n\n\n<p>A magic field is an input area where you can insert free text, INO cx variables, and sometimes custom variables.<\/p>\n\n\n\n<p>Magic fields are identified by the presence of a magic wand icon next to the field.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Blue magic wand<\/strong>: Allows you to insert text and INO cx variables.<\/li>\n\n\n\n<li><strong>Purple magic wand<\/strong>: Allows you to insert text, INO cx variables and custom variables.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"100\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/03\/Magical-fields.png\" alt=\"\" class=\"wp-image-4815\" style=\"width:400px\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Using variables in magic fields<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Basic syntax<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>{{variable_name}}<\/code>: Inserts the value of an INO cx variable.<\/li>\n\n\n\n<li><code>$$variable_name$$<\/code>: Requests a value from the user at the time of use.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Accessing objects and lists<\/h3>\n\n\n\n<p>You can navigate through nested objects and lists:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>{{parent.child}}<\/code>: Accesses a child property of an object.<\/li>\n\n\n\n<li><code>{{list[0]}}<\/code>: Accesses the first element of a list.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Usage examples<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><code>{{card.firstname}}<\/code> \u27a1\ufe0f Replaced with the CRM contact&#8217;s first name (e.g., John).<\/li>\n\n\n\n<li><code>http:\/\/{{case.link}}\/help<\/code> \u27a1\ufe0f Replaced with the case link.<\/li>\n\n\n\n<li><code>#call-{{interaction.id}}-{{card.id}}<\/code> \u27a1\ufe0f Replaced with the interaction and CRM record IDs.<\/li>\n\n\n\n<li><code>$$clientName$$<\/code> \u27a1\ufe0f Requests a custom value from the user.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">List of INO cx variables<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Variables related to the current CRM card<\/h3>\n\n\n<div class=\"explanation\">\n<p>For the current CRM card:\u00a0<\/p>\n<p class=\"explanation-text\"><strong>{{card.id}}<\/strong> : Identifier<br \/><strong>{{card.firstname}}<\/strong> :\u00a0First name field<br \/><strong>{{card.lastname}}<\/strong> :\u00a0Last name field<br \/><strong>{{card.phonenumber}}<\/strong> :\u00a0Telephone field<br \/><strong>{{card.email}}<\/strong> :\u00a0Email address field<br \/><strong>{{card.messengerId}}<\/strong> :\u00a0Messenger ID field<br \/><strong>{{card.customerContactId}}<\/strong>\u00a0:\u00a0CRM identifier of the recognized card<br \/><strong>{{card.api_field_name}}<\/strong> : Replace api_field_name by the API name of the CRM customized field.<\/p>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">2. Variables related to the current case<\/h3>\n\n\n\n<p>For the current case: <\/p>\n\n\n<p style=\"text-align: left;\"><strong>{{case.reference}}<\/strong> : Reference field<br \/><strong>{{case.title}}<\/strong> :\u00a0Title field<br \/><strong>{{case.description}}<\/strong> :\u00a0Description field<br \/><strong>{{case.kind}}<\/strong> : Type ID field<br \/><strong>{{case.origin}}<\/strong> :\u00a0ID of the origin field<br \/><strong>{{case.status}}<\/strong> :\u00a0ID of the status field<br \/><strong>{{case.reason}}<\/strong> :\u00a0ID of the reason field<br \/><strong>{{case.priority}}<\/strong> :\u00a0Priority field (from 1 to 4)<br \/><strong>{{case.owner}}<\/strong> :\u00a0ID of the owner field<br \/><strong>{{case.api_field_name}}<\/strong> : Replace api_field_name with case customized field API name.<\/p>\n\n\n<h3 class=\"wp-block-heading\">3. Variables related to the current date<\/h3>\n\n\n\n<p>For the current moment: <\/p>\n\n\n\n<p><strong>{{date.now}}<\/strong>&nbsp;:&nbsp;Date at a given moment in system format, in the interaction time zone (configured at the entry point), if empty in that of the customer account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Variables related to the current campaign target<\/h3>\n\n\n<p>For the current campaign target:\u00a0<\/p>\n<p><strong>{{target.number}}<\/strong> : Contact number<br \/><strong>{{target.result}}<\/strong> : Status (possible values: PENDING, PROCESSING, CANCELED, RESCHEDULED, DONE, OVER, NO_USER, NO_RESPONSE, LIMIT, TRANSFER, MACHINE_DETECTED).<br \/><strong>{{target.priority}}<\/strong> : Priority (between 1 and 100)<br \/><strong>{{target.cardId}}<\/strong>\u00a0:\u00a0ID of the CRM card linked to the current campaign target<br \/><strong>{{target.startDate}}<\/strong> :\u00a0Date from which target must be contacted<br \/><strong>{{target.id}}<\/strong> : ID<br \/><strong>{{target.attempt.id}}<\/strong> : Attempt ID<br \/><strong>{{target.attempt.interactionId}}<\/strong> :\u00a0Interaction attempt ID<br \/><strong>{{target.attempt.sessionId}}<\/strong>\u00a0:\u00a0Session ID associated with the current attempt<br \/><strong>{{target.attempt.sessionTag}}<\/strong>\u00a0:\u00a0Session TAG associated with the current attempt<br \/><strong>{{target.campaign.id}}<\/strong>\u00a0:\u00a0ID of the campaign associated with the current target<br \/><strong>{{target.campaign.tag}}<\/strong>\u00a0:\u00a0Campaign TAG associated with the current target<br \/><strong>{{target.data.api_field_name}}<\/strong> : Replace api_field_name with the API name of the target customized field.<\/p>\n\n\n<h3 class=\"wp-block-heading\">5. Variables related to the current interaction<\/h3>\n\n\n<p>For the current interaction:\u00a0<\/p>\n<p><strong>{{interaction.id}}<\/strong> :\u00a0ID<br \/><strong>{{interaction.direction}}<\/strong> : Direction: incoming or outgoing (possible values: in, out)<br \/><strong>{{interaction.endCustomer.endpoint}}<\/strong> : Customer details (e.g.: number, ID messenger, email address, etc.)<br \/><strong>{{interaction.endCustomer.countryCode}}<\/strong>\u00a0:\u00a0Caller country code<br \/><strong>{{interaction.endCustomer.country}}<\/strong>\u00a0:\u00a0Caller country code<br \/><strong>{{interaction.endCustomer.dpt}}<\/strong>\u00a0:\u00a0Caller department<br \/><strong>{{interaction.endCustomer.dptCode}}<\/strong>\u00a0:\u00a0Caller department code<br \/><strong>{{interaction.origin.value}}<\/strong>\u00a0:\u00a0Interaction receiver (e.g. number called, email address, chat URL, etc.)<br \/><strong>{{interaction.startDate}}<\/strong> :\u00a0Start date<br \/><strong>{{interaction.endDate}}<\/strong> :\u00a0End date.<br \/><strong>{{interaction.status}}<\/strong> :\u00a0Status (&#8220;ACCEPTED&#8221; &#8211; Accepted | &#8220;CANCELED&#8221; &#8211; Canceled | &#8220;CLEAN&#8221; &#8211; Completed | &#8220;DISSUADED&#8221; &#8211; Dissuaded | &#8220;DISSUADED_BY_CUSTOMER&#8221; &#8211; Dissuaded by customer | &#8220;FAILED&#8221; &#8211; Failed | &#8220;MAX_ESTIMATED_EXCEEDED&#8221; &#8211; Maximum estimated waiting time reached | &#8220;MAX_TREATMENT_TMO&#8221; &#8211; Maximum processing time reached | &#8220;MAX_WAITING_EXCEEDED&#8221; &#8211; Maximum waiting time reached | &#8220;MISSED&#8221; &#8211; Missed | &#8220;NO_USER&#8221; &#8211; No advisor available | &#8220;PENDING&#8221; &#8211; Pending | &#8220;REFUSED&#8221; &#8211; Refused | &#8220;DISTRIBUTION_TMO&#8221; &#8211; Maximum distribution time reached | &#8220;TRANSFERRED&#8221; &#8211; Transferred | &#8220;TRANSFER_CANCELED&#8221; &#8211; Transfer canceled | &#8220;TREATED&#8221; &#8211; Processed | &#8220;TREATED_NORESPONSE&#8221; &#8211; Processed without reply | &#8220;USER_DENIED_MEDIA_ACCESS&#8221; &#8211; User refused mic access)<br \/><strong>{{interaction.distributionLifeItem.status}}<\/strong>\u00a0:\u00a0Distribution status (&#8220;TREATED&#8221; &#8211; Processed | &#8220;DISSUADED&#8221; &#8211; Dissuaded | &#8220;CANCELED&#8221; &#8211; Canceled)<br \/><strong>{{interaction.distributionLifeItem.distributionQueueId}}<\/strong>\u00a0:\u00a0Identifier of the queue to which the interaction was distributed.<br \/><strong>{{interaction.distributionLifeItem.ownerParticipantId}}<\/strong>\u00a0:\u00a0Identifier of the user to which the interaction was distributed.<br \/><strong>{{interaction.lastSurvey}}<\/strong>\u00a0:\u00a0Latest survey answers. Example, to retrieve the value for the first answer of the survey: interaction.lastSurvey.answers[0].value.<br \/><strong>{{interaction.variable.variable_name.api_field_name}}<\/strong>\u00a0:\u00a0Value of a INO cx variable property: replace variable_name with the variable API label and api_field_name with the variable field name. All fields are accessible regardless of their type.<br \/><strong>{{interaction.clickToCallData.cardId}}<\/strong>\u00a0:\u00a0Identifier of the object from which &#8220;click to call&#8221; was enabled.<br \/><strong>{{interaction.clickToCallData.objectType}}<\/strong>\u00a0:\u00a0Type of object from which &#8220;click to call&#8221; was enabled.<\/p>\n\n\n<h3 class=\"wp-block-heading\">6. Variables related to the current email<\/h3>\n\n\n<p>For the current email:\u00a0<\/p>\n<p><strong>{{email.subject}}<\/strong> :\u00a0Subject<br \/><strong>{{email.text}}<\/strong> :\u00a0Content in text format<br \/><strong>{{email.html}}<\/strong> :\u00a0Content in HTML format<\/p>\n\n\n<h3 class=\"wp-block-heading\">7. Variables related to the current invoice<\/h3>\n\n\n<div class=\"explanation\">\n<p>For the current invoice:\u00a0<\/p>\n<p class=\"explanation-text\"><strong>{{bill.id}}<\/strong> : ID<br \/><strong>{{bill.name}}<\/strong> :\u00a0Name<br \/><strong>{{bill.billReference}}<\/strong> :\u00a0No.<br \/><strong>{{bill.endCustomerId}}<\/strong> :\u00a0Customer no.<br \/><strong>{{bill.phoneNumber}}<\/strong> :\u00a0Telephone number<br \/><strong>{{bill.email}}<\/strong> : Email address<br \/><strong>{{bill.amount}}<\/strong> :\u00a0Amount<br \/><strong>{{bill.link}}<\/strong> : Link<\/p>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">8. <strong>Access properties of a customized INO cx variable<\/strong><\/h3>\n\n\n\n<p><strong>{{variable.values.explanation.variable.custom.key}}<\/strong>&nbsp;:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Variables related to the current workflow <\/h3>\n\n\n<p>For the current workflow:\u00a0<\/p>\n<p><strong>{{workflow.id}}<\/strong> :\u00a0Identifier<br \/><strong>{{workflow.event.name}}<\/strong> :\u00a0Trigger name<br \/><strong>{{workflow.event.category}}<\/strong> :\u00a0Trigger category<br \/><strong>{{workflow.event.data.nom_api}}<\/strong> : Trigger data: replace api_name with the corresponding datum (case.id \/ interaction.id \/ etc.). For more information, see the webhook documentation directly in the customer account settings.<br \/><strong>{{workflow.data.nom_api}}<\/strong> : Setting keys: replace api_name with the key name.<\/p>\n\n\n<h2 class=\"wp-block-heading\">Filters applicable to variables<\/h2>\n\n\n\n<p>You can apply filters to variables to transform them before use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Formatting filters<\/h3>\n\n\n\n<p><strong>{{&#8230;||format.phone.international.value}}<\/strong>&nbsp;:&nbsp;Changes a national number into an international format. The last digits of the filter are used to specify the area code. {{variable.nom_de_la_variable.nom_api_du_champ||format.phone.international.33}}.<br><strong>{{&#8230;||format.phone.national}}<\/strong>&nbsp;:&nbsp;Changes an international number into a national format. {{variable.nom_de_la_variable.nom_api_du_champ||format.phone.national}}.<br><strong>{{&#8230;||format.date.YY}}<\/strong>&nbsp;:&nbsp;formats the variable year as 2 digits. Example: {{variable.nom_de_la_variable.nom_api_du_champ||format.date.YY}}. Formats can be combined to give, for example: {{variable.nom_de_la_variable.nom_api_du_champ||format.date.DD\/MM\/YYYY}}.<br><strong>{{&#8230;||format.date.YYYY}}<\/strong>&nbsp;:&nbsp;formats the variable year as 4 digits.<br><strong>{{&#8230;||format.date.Q}}<\/strong>&nbsp;:&nbsp;formats the variable quarter as 1 digit.<br><strong>{{&#8230;||format.date.M}}<\/strong>&nbsp;:&nbsp;formats the variable number of the month of the year as 1 or 2 digits.<br><strong>{{&#8230;||format.date.MM}}<\/strong>&nbsp;:&nbsp;formats the variable month of the year as 2 digits.<br><strong>{{&#8230;||format.date.MMM}}<\/strong>&nbsp;:&nbsp;formats the variable month of the year as 3 letters.<br><strong>{{&#8230;||format.date.MMMM}}<\/strong>&nbsp;:&nbsp;formats the variable month of the year in all letters in English.<br><strong>{{&#8230;||format.date.D}}<\/strong>&nbsp;:&nbsp;formats the variable day of the month as 1 or 2 digits.<br><strong>{{&#8230;||format.date.DD}}<\/strong>&nbsp;:&nbsp;formats the variable day of the month as 2 digits.<br><strong>{{&#8230;||format.date.DDD}}<\/strong>&nbsp;:&nbsp;formats the variable day of the year as 1, 2 or 3 digits.<br><strong>{{&#8230;||format.date.DDDD}}<\/strong>&nbsp;:&nbsp;formats the variable day of the year as 3 digits.<br><strong>{{&#8230;||format.date.W}}<\/strong>&nbsp;:&nbsp;formats the variable week number as 1 or 2 digits.<br><strong>{{&#8230;||format.date.WW}}<\/strong>&nbsp;:&nbsp;formats the variable week number as 2 digits.<br><strong>{{&#8230;||format.date.E}}<\/strong>&nbsp;:&nbsp;formats the variable weekday number as 1 digit..<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Text-To-Speech filters<\/h3>\n\n\n<p><strong>{{&#8230;||spell.value}}<\/strong>\u00a0:\u00a0the digits contained in the variable will be spelled out by groups of digits. The last digit of the filter is used until the end. Example to spell out 0 612 34 xx xx xx : {{variable.nom_de_la_variable.nom_api_du_champ||spell.1,3,2}}.<\/p>\n\n\n<h3 class=\"wp-block-heading\">3. <strong>substring of characters<\/strong> filters<\/h3>\n\n\n<p><strong>{{&#8230;||substring.x}}<\/strong>\u00a0:\u00a0with the x value as the index from which to start the extraction. Example: to remove the + on +33123xxxxxx: {{variable.nom_de_la_variable.nom_api_du_champ||substring.1}}.<br \/><strong>{{&#8230;||substring.x.y}}<\/strong> :\u00a0with the x value as the index from which to start the extraction and the y value as the index before which to end the extraction. Example for the text &#8220;hello&#8221;, if you want to keep &#8220;ell&#8221;: {{variable.nom_de_la_variable.nom_api_du_champ||substring.1.4}}<\/p>\n\n\n<h3 class=\"wp-block-heading\">4. <strong>date<\/strong>S filters<\/h3>\n\n\n<div class=\"form-content\">\n<div class=\"explanations\">\n<div class=\"explanation\">\n<p class=\"explanation-text\"><strong>{{&#8230;||date.date}}<\/strong>\u00a0:\u00a0formats the variable date as YYYY\/MM\/DD. Example: {{variable.nom_de_la_variable.nom_api_du_champ||date.date}}<br \/><strong>{{&#8230;||date.dateFR}}<\/strong>\u00a0:\u00a0formats the variable date as DD\/MM\/YYYY.<br \/><strong>{{&#8230;||date.datetime}}<\/strong>\u00a0:\u00a0formats the variable date as YYYY\/MM\/DD HH:mm:ss.<br \/><strong>{{&#8230;||date.datetimeFR}}<\/strong>\u00a0:\u00a0formats the variable date as DD\/MM\/YYYY HH:mm:ss.<br \/><strong>{{&#8230;||date.time}}<\/strong>\u00a0:\u00a0formats the variable time as HH:mm:ss.<br \/><strong>{{&#8230;||date.day}}<\/strong>\u00a0:\u00a0formats the variable day of the month as 2 digits.<br \/><strong>{{&#8230;||date.month}}<\/strong>\u00a0:\u00a0formats the variable number of the month of the year as 2 digits.<br \/><strong>{{&#8230;||date.year}}<\/strong>\u00a0:\u00a0formats the variable year as 4 digits.<br \/><strong>{{&#8230;||date.hour}}<\/strong>\u00a0:\u00a0formats the variable hour as HH.<br \/><strong>{{&#8230;||date.minutes}}<\/strong>\u00a0:\u00a0formats the variable minutes as mm.<br \/><strong>{{&#8230;||date.seconds}}<\/strong>\u00a0:\u00a0formats the variable seconds as ss.<br \/><strong>{{&#8230;||date.timestamp}}<\/strong>\u00a0:\u00a0formats the variable date as Unix Timestamp (number of seconds elapsed since January 1st, 1970).<br \/><strong>{{&#8230;||date.utc}}<\/strong>\u00a0:\u00a0formats the variable date as UTC (Coordinated Universal Time).<br \/><strong>{{&#8230;||date.datetimeTz}}<\/strong>\u00a0:\u00a0formats the variable date in time zone format (2024-12-10T15:30:00+01:00).<br \/><strong>{{&#8230;||date.dateTimeWithTz}}<\/strong>\u00a0:\u00a0formats the variable date and hour based on the time zone, using the abbreviation code entered as a setting (Example: {{interaction.startDate || date.dateWithTz.cest}}).<br \/><strong>{{&#8230;||date.dateWithTz}}<\/strong> :\u00a0formats the variable date based on the time zone, using the abbreviation code entered as a setting (Example: {{interaction.startDate || date.dateWithTz.cest}}).<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p>Variables and magic fields are powerful tools for personalizing and automating information processing in INO cx. With INO cx and custom variables, you can dynamically insert data into your interactions. Filters allow you to adjust the format of variables to meet specific user needs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[Reading time: 8 minutes] Overview Variables and magic fields are powerful tools that allow you to automate and personalize content in INO cx. They make it easier to dynamically insert data from the CRM, interactions, campaigns, and other sources directly into your configurations. Magic fields can be used in Smart&#8230;<\/p>\n","protected":false},"author":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[105],"ht-kb-tag":[],"class_list":["post-4810","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-using-ino"],"_links":{"self":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/4810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/comments?post=4810"}],"version-history":[{"count":9,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/4810\/revisions"}],"predecessor-version":[{"id":4857,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/4810\/revisions\/4857"}],"wp:attachment":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/media?parent=4810"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=4810"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=4810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}