{"id":1091,"date":"2022-06-24T15:24:52","date_gmt":"2022-06-24T13:24:52","guid":{"rendered":"https:\/\/help.ino.cx\/?post_type=ht_kb&#038;p=1091"},"modified":"2025-11-06T14:18:47","modified_gmt":"2025-11-06T13:18:47","slug":"how-to-create-an-sms-campaign","status":"publish","type":"ht_kb","link":"https:\/\/help.ino.cx\/index.php\/help-center\/how-to-create-an-sms-campaign\/","title":{"rendered":"SMS campaigns &#8211; Set them up"},"content":{"rendered":"\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"400\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2024\/09\/Smart-licence-needed-2.png\" alt=\"\" class=\"wp-image-3984\" style=\"width:250px\"\/><\/figure>\n\n\n<p>[<em>Reading time: 3 minutes<\/em>]<\/p>\n\n\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>The <strong>SMS Campaigns<\/strong> feature allows you to send predefined SMS messages to a list of targets. <\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"1024\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-673x1024.png\" alt=\"\" class=\"wp-image-5576\" style=\"width:150px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-673x1024.png 673w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-197x300.png 197w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-768x1169.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-33x50.png 33w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-39x60.png 39w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui-66x100.png 66w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/undraw_messages_okui.png 962w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure>\n\n\n\n<p>Campaigns are created and managed in the <strong>Maker<\/strong>, where you can define the sender, message template, target list, and scheduling options.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">I &#8211; Campaign list<\/h2>\n\n\n\n<p>When you open the <strong>SMS Campaigns<\/strong> module, you arrive on the list of existing campaigns.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"292\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-1024x292.png\" alt=\"\" class=\"wp-image-5577\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-1024x292.png 1024w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-300x85.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-768x219.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-50x14.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-1536x438.png 1536w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-2048x583.png 2048w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-60x17.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.47.50-100x28.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>A <strong>search bar<\/strong> allows you to search by <em>Name<\/em>, <em>Reference<\/em>, or <em>Alias<\/em>, and an additional bar lets you search by <em>Tags<\/em>.<\/p>\n\n\n\n<p>Each line in the list represents one campaign. The following columns are available:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Status<\/strong> (ON or OFF)<\/li>\n\n\n\n<li><strong>Name<\/strong><\/li>\n\n\n\n<li><strong>Reference<\/strong><\/li>\n\n\n\n<li><strong>Alias<\/strong><\/li>\n<\/ul>\n\n\n\n<p>At the end of each line, a series of <strong>action buttons<\/strong> lets you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\uddd1\ufe0f <strong>Empty<\/strong> the campaign<\/li>\n\n\n\n<li>\u27a1\ufe0f <strong>Open<\/strong> the campaign<\/li>\n\n\n\n<li>\u2699\ufe0f <strong>Duplicate<\/strong>, <strong>see history<\/strong>, <strong>see dependencies<\/strong>, or <strong>manage tags<\/strong><\/li>\n\n\n\n<li>\u270f\ufe0f <strong>Edit<\/strong> the campaign<\/li>\n\n\n\n<li>\ud83d\uddd1\ufe0f <strong>Delete<\/strong> the campaign permanently<\/li>\n<\/ul>\n\n\n\n<p>A <strong>CREATE<\/strong> button at the top of the page lets you create a new SMS campaign.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">II &#8211; Creating a new campaign<\/h2>\n\n\n\n<p>When creating a campaign, you can configure the following parameters:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Name<\/strong>, <strong>Reference<\/strong>, and <strong>Alias<\/strong><\/li>\n\n\n\n<li><strong>SMS sender<\/strong> (previously created in the SMS senders module \u2013 this name will appear as the sender on the recipient\u2019s phone). <a href=\"https:\/\/help.ino.cx\/index.php\/help-center\/sms-numbers-how-to-use-them\/\" data-type=\"link\" data-id=\"https:\/\/help.ino.cx\/index.php\/help-center\/sms-numbers-how-to-use-them\/\" target=\"_blank\" rel=\"noreferrer noopener\">Full article here<\/a>.<\/li>\n\n\n\n<li><strong>SMS template<\/strong> (previously created in the SMS templates module \u2013 defines the message content). <a href=\"https:\/\/help.ino.cx\/index.php\/help-center\/sms-templates\/\" data-type=\"link\" data-id=\"https:\/\/help.ino.cx\/index.php\/help-center\/sms-templates\/\" target=\"_blank\" rel=\"noreferrer noopener\">Full article here.<\/a> <\/li>\n\n\n\n<li><strong>Calendar<\/strong> (optional)<\/li>\n\n\n\n<li><strong>End date<\/strong> (optional)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"733\" height=\"1024\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-733x1024.png\" alt=\"\" class=\"wp-image-5578\" style=\"width:350px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-733x1024.png 733w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-215x300.png 215w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-768x1074.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-36x50.png 36w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-43x60.png 43w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54-72x100.png 72w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.49.54.png 960w\" sizes=\"auto, (max-width: 733px) 100vw, 733px\" \/><\/figure>\n\n\n\n<p>Once saved, the campaign appears in the list and can be opened using the <strong>arrow<\/strong> button.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">III &#8211; Campaign details<\/h2>\n\n\n\n<p>Opening a campaign displays four tabs:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"954\" height=\"88\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21.png\" alt=\"\" class=\"wp-image-5579\" style=\"width:350px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21.png 954w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21-300x28.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21-768x71.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21-50x5.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21-60x6.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.56.21-100x9.png 100w\" sizes=\"auto, (max-width: 954px) 100vw, 954px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">1. <strong>Settings<\/strong><\/h4>\n\n\n\n<p>You can modify all initial parameters and configure additional options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Refresh time<\/strong><\/li>\n\n\n\n<li><strong>Time zone<\/strong><\/li>\n\n\n\n<li><strong>Language<\/strong><\/li>\n\n\n\n<li><strong>Digitalize to the chat flow<\/strong><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">2. <strong>Targets<\/strong><\/h4>\n\n\n\n<p>This tab includes two sub-tabs:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"952\" height=\"334\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58.png\" alt=\"\" class=\"wp-image-5580\" style=\"width:350px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58.png 952w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58-300x105.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58-768x269.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58-50x18.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58-60x21.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-16.59.58-100x35.png 100w\" sizes=\"auto, (max-width: 952px) 100vw, 952px\" \/><\/figure>\n\n\n\n<p>2.1. <strong>Targets<\/strong><br>Create targets by adding:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone number<\/strong><\/li>\n\n\n\n<li><strong>Start date<\/strong><\/li>\n\n\n\n<li><strong>Priority<\/strong><\/li>\n\n\n\n<li><strong>Insert in case of duplicate<\/strong><\/li>\n\n\n\n<li><strong>Target layout<\/strong> (optional)<\/li>\n<\/ul>\n\n\n\n<p>You can expand each target to view all attempts.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"344\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-1024x344.png\" alt=\"\" class=\"wp-image-5581\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-1024x344.png 1024w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-300x101.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-768x258.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-50x17.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-1536x516.png 1536w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-2048x688.png 2048w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-60x20.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.04.45-100x34.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>On each target you can perform the following actions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Remove a target (while <em>Pending<\/em>)<\/li>\n\n\n\n<li>Reschedule a target<\/li>\n\n\n\n<li>View target information<\/li>\n\n\n\n<li>Duplicate or delete a target<\/li>\n<\/ul>\n\n\n\n<p>For all targets, the <strong>cogwheel<\/strong> at the top lets you:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"380\" height=\"334\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.06.43.png\" alt=\"\" class=\"wp-image-5582\" style=\"width:150px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.06.43.png 380w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.06.43-300x264.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.06.43-50x44.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.06.43-60x53.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.06.43-100x88.png 100w\" sizes=\"auto, (max-width: 380px) 100vw, 380px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Calibrate<\/strong> (distribute targets over time)<\/li>\n\n\n\n<li><strong>Export targets<\/strong><\/li>\n\n\n\n<li><strong>Empty the campaign<\/strong><\/li>\n<\/ul>\n\n\n\n<p>2.2. <strong>Send<\/strong><br>Displays the history of SMS messages already sent. You can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Filter between two dates<\/li>\n\n\n\n<li>Search by target phone number<\/li>\n<\/ul>\n\n\n\n<p>The columns displayed are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Status<\/strong><\/li>\n\n\n\n<li><strong>Phone number<\/strong><\/li>\n\n\n\n<li><strong>Start date<\/strong><\/li>\n\n\n\n<li><strong>End date<\/strong><\/li>\n\n\n\n<li><strong>Session<\/strong> (used for statistics in the <em>\u201cSMS campaign attempts\u201d<\/em> data source in the Reporter)<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">3. <strong>Target Layout<\/strong><\/h4>\n\n\n\n<p>You can add one or several <strong>target layouts<\/strong> to include additional information about your targets. This information will be displayed by clicking on the small information icon next to the target.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"62\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.15.40.png\" alt=\"\" class=\"wp-image-5583\" style=\"width:250px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.15.40.png 414w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.15.40-300x45.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.15.40-50x7.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.15.40-60x9.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.15.40-100x15.png 100w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">4. <strong>Import<\/strong><\/h4>\n\n\n\n<p>Import targets from different sources:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>File<\/strong><\/li>\n\n\n\n<li><strong>Payment module<\/strong><\/li>\n\n\n\n<li><strong>CRM<\/strong><\/li>\n\n\n\n<li><strong>Database<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"257\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-1024x257.png\" alt=\"\" class=\"wp-image-5585\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-1024x257.png 1024w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-300x75.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-768x193.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-50x13.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-1536x386.png 1536w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-60x15.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48-100x25.png 100w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.17.48.png 1544w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You can also download a <strong>CSV template<\/strong> for import.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"452\" height=\"200\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.18.29.png\" alt=\"\" class=\"wp-image-5586\" style=\"width:200px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.18.29.png 452w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.18.29-300x133.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.18.29-50x22.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.18.29-60x27.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.18.29-100x44.png 100w\" sizes=\"auto, (max-width: 452px) 100vw, 452px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">IV &#8211; Launching the campaign<\/h2>\n\n\n\n<p>To launch the campaign:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Add the campaign to the desired <strong>profiles<\/strong>. <\/li>\n\n\n\n<li>Set the <strong>campaign status to ON<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"196\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.32.09.png\" alt=\"\" class=\"wp-image-5589\" style=\"width:250px\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.32.09.png 654w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.32.09-300x90.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.32.09-50x15.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.32.09-60x18.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.32.09-100x30.png 100w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/figure>\n\n\n\n<p>In the <strong>Profiles<\/strong> module, the option <strong>\u201cManage campaign\u201d<\/strong> allows advisors to enable or disable the campaign directly from the <strong>Banner<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"304\" src=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-1024x304.png\" alt=\"\" class=\"wp-image-5588\" srcset=\"https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-1024x304.png 1024w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-300x89.png 300w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-768x228.png 768w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-50x15.png 50w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-1536x456.png 1536w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-2048x607.png 2048w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-60x18.png 60w, https:\/\/help.ino.cx\/wp-content\/uploads\/2025\/10\/Capture-decran-2025-10-28-a-17.30.35-1-100x30.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Note: enabling or disabling a campaign in the Banner will automatically enable or disable in the Maker, and vice versa.<\/p>\n<\/blockquote>\n\n\n\n<p>A campaign can be deactivated and reactivated by choosing whether or not to carry on the session. This is useful for extending a campaign by adding new targets.<\/p>\n\n\n\n<p>Now, you can use your SMS campaign in the Banner!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Campaigns can be made for both voice and SMS. They have several uses.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[107],"ht-kb-tag":[139,131,140],"class_list":["post-1091","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-configuring","ht_kb_tag-campaigns","ht_kb_tag-maker","ht_kb_tag-sms"],"_links":{"self":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/1091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/comments?post=1091"}],"version-history":[{"count":7,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/1091\/revisions"}],"predecessor-version":[{"id":5662,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb\/1091\/revisions\/5662"}],"wp:attachment":[{"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/media?parent=1091"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=1091"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.ino.cx\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=1091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}